Shipping policy

Shipping Policy

At Nextsky, we strive to ensure that your shopping experience is seamless and satisfactory. Below, you will find detailed information regarding our shipping policies.

Order Processing

Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Order Confirmation: Once your order is placed, you will receive an email confirmation. A second email with tracking information will be sent once your order has been shipped.

Shipping Methods and Delivery Times

We offer various shipping options to meet your needs:

Standard Shipping: Estimated delivery within 5-7 business days.
Expedited Shipping: Estimated delivery within 2-3 business days.
Overnight Shipping: Next business day delivery for orders placed before 12 PM EST.

Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout.

International Shipping

Availability: We offer international shipping to select countries. Please check our shipping options at checkout to see if we ship to your location.
Customs and Duties: International customers are responsible for any customs fees, import duties, taxes, or other charges that may be imposed by the destination country.

Order Tracking

You will receive a tracking number via email once your order has been shipped. You can track your order through the carrier’s website using the provided tracking number.

Shipping Restrictions

PO Boxes: We do not ship to PO Boxes. Please provide a physical address for delivery.
APO/FPO Addresses: We currently do not ship to APO/FPO addresses.

Lost or Damaged Packages

Lost Packages: If your package is lost in transit, please contact us at support@nextsky.co for assistance.
Damaged Packages: If your order arrives damaged, please take photos of the damage and contact us within 48 hours of delivery to initiate a claim.